Health Information Systems Clerk - HIMS Clerk

  • Location

    Mountain View, United States

  • Sector:


  • Job type:


  • Contact:

    Lamar Murphy

  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


Job #658 | Health Information Systems Clerk - HIMS Clerk



To be an innovative, publicly accountable and locally controlled comprehensive healthcare organization which cares for the sick, relieves suffering, and provides quality, cost competitive services to improve the health and well being of our community.


The HIM Scanner is responsible for preparation of documentation and scanning documents into the legal medical record on a daily basis. Maintains daily work flow ensuring that records are prepared and scanned in a timely and accurate manner in accordance with HIM policies and procedures in creating the Hospital electronic legal medical record. Prepares end of shift reports using Excel.  May be required to work occasional weekends and holidays as scheduled.


1.    High school diploma or equivalent.
2.    Experience with scanning equipment.
3.    Intermediate computer skills including Microsoft Windows, Word and Excel
4.    Prior experience working independently 
5.    Demonstrated analytical and problem solving skills
6.    Attention to detail in order to differentiate text and numeric sequences 
7.    Basic understanding of hospital HIM operations
8.    Experience in Health Information Department or other acute care area preferred 

HIMS Clerk 
* Need to be able to work at a brisk pace
* Prior experience with document scanning 
* Release of information experience highly preferred
* Must be able to learn quickly and pick up additional tasks as assignment progresses


This position does not generally require contact with patients, but may communicate with patients of all age categories.

1.    Demonstrates and maintains technical competencies (i.e., meets monthly productivity as demonstrated by scanning an average of 4000 documents per day and indexing 3000 documents per day with zero (0) Level 3 severity errors as demonstrated on monthly QA audits.)

2.    Demonstrates Scanning/Indexing competencies (ie Retrieves records from scanning shelf and performs scanning process according to procedure and within established time frame at least 98 % of the time, Writes batch to correct work queue at least 100 % of the time. Cleans scanner on a daily basis according to instructions, places batches in appropriate area for indexing, 

3.    Proficient computer skills (i.e., uses the correct application Word, Excel, Outlook for the task, generates documents using proper grammar/punctuation, sends and receives e-mail.) 

4.    Demonstrates composition/writing skills (i.e., drafts e-mails and documents (i.e.) end of shift reports), accurately, proofreads own work, demonstrates proper grammatical structure, spelling, punctuation and compositional style.)

5.    Demonstrates teamwork and supports department operations (i.e., proficient understanding of department's role within the Hospital and operations; Understands Hospitals mission, vision, values, and goals and general operations ; anticipates needs; supports department managers and staff in performing their work; backs-up other staff; collaborates with hospital staff at all levels of the organization. Supports organizational objectives and contributes to the greater good of the organization.) 

6.    Demonstrates and uses a network of resources, internal and external, to complete assigned tasks (i.e., establishes rapport with staff of internal departments to answer questions, resolve issues, and generally support department operations.)

7.    OVERALL RATING FOR JOB KNOWLEDGE/COMPETENCIES (Must have “MS” on 90% of applicable competencies to have overall “MS” rating.)

1.    Recognizes potential or actual risk to patients, visitors, staff or the organization, and initiates action to correct, reduce or prevent the risk. (Examples: Recognizes data values that have possible negative outcomes for patient or organization, records data and tells those responsible for outcomes. Detects and corrects errors and suggests/implements ways to prevent future errors). 

2.    Considers options and sets and/or changes priorities based on the following:
•    Urgency of the patient (and/or family) need
•    Urgency of the organizational need 
•    Resource availability.

3.    Consistent with Hospital values, can give reasons for actions taken or decisions made based on one or more of the following:
•    Scientific principles/logic
•    Standards of practice/protocols
•    State, Federal or other regulations
•    Policies and procedures
•    Successful experience
•    Economic impact

4.    Recognizes strengths and limitations and asks for help when not able to perform effectively, safely or within scope of practice. (Examples: Is honest with others about own strengths and limits. Asks for help as soon as the need is known so tasks are finished on time. Proactively plans for consultation or assistance when need is identified. Recognizes physical tasks where help is needed and finds either equipment or staff to complete the task safely.)

1.    Treats patients, visitors, co-workers, physicians, auxilians and staff in other departments with dignity, courtesy and respect. (Examples: Makes eye contact (unless not acceptable for cultural reasons) and gives full attention when talking with others. Offers directions (and provides escort, if needed) to anyone who seems to need help. Introduces self by name and role using a pleasant tone of voice. Responds to customer complaints or questions by listening closely and showing concern. Promptly addresses and follows up on expressed concerns. Shows respect by 1) discussing issues/problems in a calm and factual way, 2) avoiding negative labeling of others based on their role or department, 3) recognizing contributions of all team members.)

2.    Recognizes and responds to age and cultural practices of others in a sensitive way.
(Examples: Addresses others by preferred name and title. Chooses words that will be understood by children or by those for whom English is not a primary language. Uses pointing and gestures to communicate with visitors with whom there is no language in common. Finds interpreters as needed, according to Hospital procedures. Changes voice volume to communicate effectively with those with hearing difficulties.)

3.    Works effectively as a team member, offering assistance to other staff when own tasks are completed.

4.           Recognizes and celebrates the accomplishments and contributions of others. (Examples: Promotes positive outcomes and independence when assigned to train others. Recognizes hospital or department celebrations.)

5.    Seeks feedback, accepts feedback, and shows efforts to apply it. (Examples: Responds to requests, etc. from any department in the organization. Listens closely and seeks to understand the other person’s point of view when receiving feedback. Responds to reasonable requests to change behavior in order to promote good working relationships.) 

6.    Demonstrates ability to adapt communication style and format to different audiences. (Examples: Conveys information in a way that can be understood by the intended audience taking into consideration age, cultural, educational background. Makes sure that message was received and understood. Communication flows through proper channels and to all individuals who need to know. Chooses communication methods (voicemail, email, face-to-face) most likely to be received by the intended audience. Uses telephone or speaks person-to-person to give information (instead of writing) when issues require urgent action. Uses font size in written materials that can be easily read by intended audience)

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