Call Center Agent

  • Location:

    Unknown

  • Category:

    Call Center Agent

  • Contact:

    Bao Tran

  • Job ID:

    1121

  • Published:

    about 1 month ago

  • Expiry date:

    2020-10-20

  • Start date:

    2019-10-21

  • Consultant:

    #

Would you like to make $23-$25/hr for a contract to hire position at a world renowned healthcare organization in Newark, CA? Apply now to get your foot in Stanford Enterprise Contact Center!

What You Will Receive:

  • Competitive pay: $23-$25 DOE
  • Weekly pay (direct deposit/debit card option)
  • Contract to hire opportunity (full benefits after conversion)
  • Prestigious healthcare organization
  • Health insurance*
  • Referral bonus**
  • 24-hour accessibility
  • Personalized service

Must Have:

  • Minimum 2 years of Radiology experience
  • High school diploma/GED
  • Stellar customer service
  • Active listening
  • Multitask

Nice to Have:

  • Call center experience
  • Heavy radiology scheduling experience
  • EPIC

What You Will Do:

  • Act as liaison between the caller and the clinic, pharmacy, providers
  • Only work with returning patients to schedule appointments, prescriptions, providing directions, communicating with physicians
  • Respond to a high-volume of incoming and outgoing telephone calls and faxed referrals (80 calls/day per agent)
  • Identify urgent customer needs or operational issues, and escalate appropriately
  • Use functionality of the telephone system as required

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.

Refer a friend and get $100 bonus!**

*Insurance plan offered has minimum coverage and is paid out of pocket.

**In order to receive the $100 bonus, the referred person must work at least 20 shifts.