Specialist Clerk #1078

  • Location

    San Leandro, United States

  • Sector:


  • Job type:


  • Contact:

    Vikram Nayyer

  • Contact email:

    Vikram Nayyer

  • Job ref:


  • Published:

    10 days ago

  • Expiry date:


  • Consultant:


Daily Operations:


  • Acknowledge the caller’s reason for calling and ask how you can help them.
  • Transfer calls to appropriate department, unit or personnel.
  • Depending on the inquiry and nature of the call, provide caller with resources. 

Check-in walk-in/volunteers and visitors then direct them to security.  

Order office supplies from Business Office Depot

Take minutes at Town Hall Meetings.   

Assist with Scheduling/Staffing. - Staffing

Create/update resource guide for SNF Facilities. - Social Services

Following up with patients, reminding them of their follow-up appointments, and also remind them to follow through with all the instructions given to them upon discharge. Patient outreach and coordination. – Social Services

  • Document patient name, PSP number, contact date, and follow-up notes on patient follow-up spreadsheet.   

Manage and update JGPH - SBU Phone Directory Quarterly

  • Send Behavioral Health Services Phone Directory Update Form
  • Highland Hospital Substance Abuse Division/Behavioral Health Services
  • Outpatient Behavioral Health Services - Highland Hospital
  • Outpatient Behavioral Health Services - Fairmont Hospital
  • Behavioral Health Services - John George Psychiatric Hospital

Manage and update JGPH – Hospital Phone Roster

Manage and update JGPH – Administrator On-Duty (AOD) Schedule Monthly (Brian/Maria)

Manage and update JGPH – NEO Schedule Monthly (Brian/Maria)

Facilitate NEO – Orientation/Administrative Paperwork (Brian/Maria)

Order NEO Binders when it gets low at East Bay Blue Print and Supply Co.

Data Entry – Bus/Bart/Taxi Vouchers

  • In charge of inputting JG Vouchers on a spreadsheet on a daily basis for PES and inpatient units.

Data Entry – UM InSyst. – UM Department

Order from eCatering website for NEO for 2 days – Set up at 7:30am – eCatering

Request for EVS Meeting Room Set up for NEO for 2 days – Set up day before.

Legal Desk

E-Form Notification for Room Reservations (Brian/Maria)

• Send Weekly Report of (ELOS) Extended Length of Stay Patients to UM Team & Inpatient Social Workers Distribution List every Tuesday.  (Maria)

Assisting with various projects from different departments.