Our team is available to walk you through our Joint Commission certification and what it means for your staffing program. We do not just meet standards—we continuously monitor Joint Commission updates to help keep your staffing program compliant and your workforce prepared to deliver safe, high-quality patient care.
Power Personnel is committed to providing a higher standard of service and to the delivery of safe, quality patient care. Power Personnel complies with the Joint Commission’s Standards for Healthcare Staffing Services. As our customer, you can have confidence that the processes within Power Personnel support that the supplemental staff working in your organization have met the requirements established by the Joint Commission.
Explore articles on Joint Commission standards, healthcare credentialing, and workforce best practices.
Power Personnel will not engage subcontractors to provide Assigned Providers unless agreed to in advance by the customer.
Assigned Providers may only be placed in assignments that match the job description for which Power Personnel assigns them. If an Assigned Provider is asked to float to another department with the customer, the department must be a like department or unit and the float provider must have demonstrated previous competency and have the appropriate certifications and credentials for that department or unit. Assigned Providers should only be floated to areas of comparable clinical diagnoses and acuities.
It is the responsibility of Power Personnel to conduct and finalize the pre-employment assessment of the Assigned Provider’s competence based on the techniques, procedures, technology and skills needed to provide care, treatment and services to the populations served by the customer upon completion of Power Personnel’s orientation. It shall be the responsibility of the customer to cooperate in a review or evaluation of each Assigned Provider, relative to the provider’s ability to perform specific job functions upon completion of provider’s assignment or shift. Power Personnel relies on the customer’s feedback in order to accurately assess and re-assess the competence of the Assigned Provider on an ongoing basis.
In addition, Power Personnel conducts annual competency assessments for active employees to help ensure clinical knowledge, technical skills, and job performance remain current throughout their employment and assignments.
Power Personnel will provide all new providers with an orientation to the company’s policies and procedures. It shall be the responsibility of the customer to orient assigned providers to the facility and its rules and regulations and to acquaint them with facility policies and procedures, including dress code, physical layout, equipment, and to validate competency and ability of the Assigned Provider to properly use equipment.
As the provider of staffing services, Power Personnel will be the employer of Assigned Providers and shall not by reason of their temporary assignment become providers of the customer. At its sole discretion Power Personnel reserves the right to utilize Independent Contractors in addition to its providers, to assist in the provision of all agreed upon Healthcare Supplemental Staffing services.
Upon notification of Incidents and/or Errors, Power Personnel shall document and track all unexpected incidents, including errors, sentinel events and other events, such as injuries and safety hazards related to the care and services provided. Information gathered, tracked and analyzed is shared and reported appropriately to customers, regulatory bodies and the Joint Commission as required.
Power Personnel also conducts follow-up assessments, provides appropriate resources, and partners with our Clinician Liaison team to support timely resolution and continuous quality improvement.
It shall be the responsibility of the customer to notify Power Personnel within 24 hours of any competency issues, incidents, and/or complaints related to the Assigned Provider. The customer agrees to initiate communication with Power Personnel whenever an incident/injury report related to the Assigned Provider is completed.
Prompt notification enables Power Personnel to adequately assess the situation, provide appropriate support, and take any necessary corrective action.
The requirements of staff sent to the customer by Power Personnel are to be determined by the customer as part of the written agreement between the two parties. It is Power Personnel’s obligation to comply with the requirements of the customer by supplying staff that have the documented competencies, credentials, health screening and experience to satisfy the requirements specified by the customer in order to deliver safe care to the population being served.
Power Personnel to the best of its ability identifies conflicts of interest and discloses all conflicts of interest to its clients. Power Personnel annually reviews its relationships with vendors, clients, competitors and regulatory entities to determine conflicts of interest. Internal employees are not permitted to maintain additional employment, accept gifts, or allow payment of travel, living or entertainment expense by any person or organization currently doing business with Power Personnel, unless approved by the client involved.
In alignment with Joint Commission standards, Power Personnel verifies each assigned employee’s licensure, certification, education, work history, and demonstrated competencies before placement.
Power Personnel verifies every Assigned Provider’s licensure, certification, education, and work experience to confirm competency and role alignment. Our proprietary Skills Matrix matching process goes beyond credentials. Each candidate is evaluated through AI-assisted resume scoring against your specific skills matrix, a pre-screen and validation scorecard, and an in-depth profile covering technical background, domain experience, identified gaps, and soft skills including communication, motivation, and behavioral fit.
The Power Personnel office, located in San Jose, CA is open Monday through Friday from 8:30 a.m. – 6:00 p.m. Our telephone number is (408) 283-9144. Outside of normal business hours, in the event of an emergency please contact us at the same number.
In the event of an emergency, natural disaster or other uncontrollable event, Power Personnel, Inc. will continue to provide service through our corporate network from a location where phones and computers are functional.
